Concerns are rising about the state of Lasswade Centre, only three years after the £37 million school and community hub was opened to the public.
Visitors are concerned that the state of the art facility constantly suffers from damage and a lack of repairs, including broken locks since Christmas on the only two private showers, and the steam room out of action for over a month.
One concerned regular user, Stephen Fraser (48), from Loanhead said: “It’s been like that for a while. I have been using it for 18 months for swimming. Every time I go there is something broken.
“For a three year old flagship school, it’s just a shocking state of affairs.
“When you are going from the reception area to the swimming pool you are dodging buckets because false ceiling tiles are broken and there is water coming through.
“And there doesn’t seem to be much maintenance going on. I have spoken to the leisure centre manager to say there is always something not working. He says they have had a problem with contractors and are getting someone else in.
“He told me to try elsewhere, but I go to Lasswade to meet friends so that’s not an answer for me.
“The locker doors, half of them don’t work, and some of them don’t have a wrist band.
“It affects the community as a whole if everything is not working as it should be.
“It’s just ridiculous. A three year old school needing so much work done.
“Nobody wants to know when there is an issue. Everybody hides behind each other.
“I just wish that somebody would take responsibility and say ‘yes, there are problems, but we are addressing them’.
“Take it seriously.”
Bonnyrigg Community Council chairman Darius Namdaran is well aware of the issues at Lasswade.
He said: “It’s come up at our meetings for the past eight months. There has been problems with showers, toilets, water leaks and the disabled lift.
“The main issue is that it takes two or three weeks to fix anything. I think the jacuzzi has been off line for about a month now. And the steam room or the sauna is the same.
“Our approach has been to continually ask the councillors to take these issues up and eventually the problems have been sorted.
“But there seems to be an underlying problem. They have had a number of system failures.”
A council spokesman said: “We apologise to customers about the ongoing maintenance issues and we want to reassure local people that we are committed to resolving them.
“Addressing particular concerns, there was an issue with the design of the roof, which was brought to the attention of the contractor. This has now been resolved at no cost to the council.
“We have had problems getting parts to maintain the steam generator in the steam room. We have now sourced a manufacturer and we are hopeful of having the steam room open again shortly. There has also been an ongoing issue with some users vandalising locks and we’ve had to adapt some of the designs to make them more resistant. The Jacuzzi pump was damaged accidentally but it is now working.
“We’d like to thank residents for their patience as we value their custom highly.”