DCSIMG

Anger at insulation work in Gorebridge

Botched insulation work, Woodrow, Gorebridge. Maryann Horsburgh (left) with neighbours Amanda Ritchie & Janet Marshall, at her house, which recently had work carried out on it to supposedly better insulate her home but has left a mess and not improved their heating bills.

Botched insulation work, Woodrow, Gorebridge. Maryann Horsburgh (left) with neighbours Amanda Ritchie & Janet Marshall, at her house, which recently had work carried out on it to supposedly better insulate her home but has left a mess and not improved their heating bills.

Furious residents in Gorebridge have criticised the company who carried out insulation work at their properties as part of a government scheme.

Homeowners at Woodrow and Clearburn Road contacted the Advertiser to complain about damage done to their properties when SERS Energy Solutions Group carried out insulation work from September to December last year .

The work was part of the Scottish Government Universal Home Insulation Scheme, a partnership between Holyrood and Midlothian Council.

Maryann Horsburgh believes the two and a half weeks’ work carried out at her house was “one big waste of money”, with work costing an estimated £7,500 per property.

She added: “It’s just a mess. I have got cement in my front garden, my decking is ruined.

“I know it was a big job but it was rushed.

“My windows are all scratched and a lot of things are leaking as well.

“A gentleman across the road, the water is coming in his living room window.

“And trying to get in touch with them is like pulling teeth.

“I’m not the only person that has been phoning or trying to get things sorted out.”

SERS, which is insulating more than 550 homes in Midlothian, said it will complete the work in Gorebridge.

A spokesman said: “It is still a “live” project which has not been handed over.

Read more in this week’s Advertiser, out now.

 

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