Owners of a Midlothian care home have been ordered to improve conditions or face closure amid serious concerns by inspectors.
Scotland’s social care watchdog, the Care Inspectorate, graded Pittendreich Care Centre as 1 (unsatisfactory) for quality of care following inspection visits between January 14-20.
Located in a rural setting near Lasswade, the home is owned and managed by St Philips Care Limited and provides accommodation for up to 27 older people.
During its visits, the Care Inspectorate noted how a resident “in obvious discomfort” was left sitting in urine for a lengthy period of time.
Inspectors were concerned that nursing staff had not picked up any non-verbal signs that the resident was “clearly uncomfortable.”
They also observed examples of moving and handling which “seriously compromised” residents’ dignity by exposing their underwear.
On two occasions staff did not clean a chair after a resident had been incontinent.
Night staff were also overheard speaking to a resident in a dismissive way and not offering the support they had asked for.
The Care Inspectorate intends to carry out another unannounced inspection soon.
A spokesman said: “Where we have concerns we do not hesitate to act. If we are not satisfied that the quality of care provided to residents improves significantly, we will not hesitate to take further action.”
Such action could include a court order to shut down the facility.
A spokesman for St Philips Care said the company was committed to providing the highest standards of care and quality to all the residents: “We accept there have been some issues and concerns at Pittendreich Care Centre and we have a robust action plan, with dedicated time scales to address these issues.”