‘Surgery is discriminating against me’

Vivienne Forster
Vivienne Forster

A partially blind woman has threatened to sue Roslin Medical Practice for discrimination after it refused to give her a prescription.

Vivienne Forster (54), from Loanhead, who is registered disabled, is planning to take legal action against the surgery after she was told to arrange her eye drops herself.

Roslin Medical Practice

Roslin Medical Practice

She said: “My consultant at Alexandra Eye Pavilion wrote to the practice asking for a management plan to be put in action for my eye drops and ointments. We were told by the practice manager that this couldn’t be put in place. Their system wasn’t set up for something like that.

“But they can, because my husband gets a tablets prescription from them every month. What is the difference between tablets and eye drops? The chemists are happy to do their job but the GP isn’t. Why?

“It means I can’t access the service properly. They should be making reasonable adjustments.”

The practice said it was unable to comment because of patient confidentiality.