Big Mac! Dalkeith McDonalds named store of the year for the northern region

They’ve continued to serve the community of Dalkeith whilst ensuring the safety and wellbeing of both staff and customers. The team were also praised for their “family approach”, going above and beyond for their colleagues, customers and community.

The Dalkeith store was up against McDonald’s in Southport, Dundee Camperdown, Riverside, Aidrie, Widnes bowers, Arnison Centre, Berwick and Cortonwood.

Stephen Caulfield, business manager at Dalkeith McDonald’s, spoke of his pride at winning the title.

He said: “We’re delighted to have been recognised as McDonald’s restaurant of the year for 2020. Our team have worked so hard, continuing to serve the community of Dalkeith at a challenging time for us all.

"When we first opened our doors, our priority was to be a good neighbour in this community and I’m proud of the efforts we’ve made so far to support those that need it most.

"But we’re just getting started, and I’m looking forward to seeing how we continue to play our role in this community in 2021.”

Assistant manager Steven Cessford spoke of the store’s efforts to be a good neighbour and engage with locals.

He said: “Community is so important to the team at Dalkeith. Throughout the year, the team have supported local food banks, donating food stock and collecting at Christmas time to ensure vital support is offered to those that need it most.

"We are also big supporters of Ronald McDonald House Charity, raising money all-year round to support families with children in hospital.

“As a relatively new restaurant, being a good neighbour has also been a priority.

"We actively work with Police Scotland to manage any traffic issues, have engaged with local residents through the MP, and have a great working relationship with the local Tesco.

"This year the team provided extra bins in and around the area to help tackle litter. This is on top of the daily litter patrols the team undertake, picking up all litter in the surrounding areas.”