Plumber offers emergency help during coronavirus crisis

Paragon Trade Services Ltd has helped householders and businesses through a wide range of emergencies - from blocked drains, burst pipes, boiler and heating breakdown to broken window repairs to fire and flood restoration – for over 20 years

Now it has confirmed it will remain on hand to provide its professional support throughout the coronavirus crisis.

It means anyone confronted with a sudden home or workplace 24 hour Trade Emergency who needs urgent help with anything from faulty locks, a broken boiler or defective electrics, needn’t worry.

And all they need do is pick up the phone or send an email, and expert help can be with them as soon as possible.

Paragon Trade Services, which has offices in Edinburgh and Livingston, has put in place emergency measures including high level health and safety procedures to ensure its expert team of plumbers, electricians, boiler repair specialists, joiners and locksmiths is on hand to help should trouble strike.

The move brings peace of mind that unexpected problems – such as a sudden water leak to heating breakdown – can be dealt with efficiently and effectively, even during the current unusual climate.

The owner of Paragon Trade Services, said: “I’ve been a plumbing and heating engineer for over 30 years, so I know how upsetting it is for householders, landlords and businesses when something unexpected happens.

“The coronavirus situation means it’s even more stressful.

“Our emergency-only service means we can help get people, their home or their business back to normal as fast as possible.”

Paragon has a team of up to 20 professionals experienced Employees in tackling a drainage, electrical, plumbing and other problems.

Each has received guidance on how to carry out vital repairs while complying with health advice aimed at preventing the spread of coronavirus.

Staff from the firm are also now based at home to avoid unnecessary social interaction and are taking self-isolation measures to minimise any risks. Jobs carried out at homes and businesses are also being tackled with the highest level of protection and hygiene.

Non-emergency jobs including bathroom installations and planned works, planned prior to the current health crisis have now been put on hold, leaving all the business’s attention focused on solely on solving emergencies.

Paragon stressed: “ We want to provide an emergency service that will help people at a difficult time.

“A blocked toilet or drain at home or at work is bad enough, but it could be dangerous if there’s someone around who isn’t well.

“Having access to an emergency service such as ours becomes even more important.

“Customers can be sure we will respond to every emergency call and there will be no inflated prices for work.

“This isn’t about making money,” he added, “we really want to help people.”

Emergencies such as blocked drains, burst pipes and water leaks can be dealt with the firm’s expert team of plumbers, while other issues such as broken windows, faulty locks and roofing emergencies can also be tackled.

Paragon’s electricians can fix a wide range of power faults and, if need be, carry out external trace work to establish the source of a problem and make the area safe.

The firm covers a huge area across the central belt of Scotland, taking in Edinburgh to Kilmarnock, Falkirk, West Lothian, Kirkcaldy, Glasgow, Motherwell and Dundee.

To report an emergency and arrange for help, call Paragon Trade Services Edinburgh office on Edinburgh on 0131 555 5100, West Lothian on 01506 535555 or email [email protected] or view our website at www.paragontradeservices.co.uk