Edinburgh’s Hard Rock Cafe to reopen next Wednesday with thermal screening in place

Hard Rock Cafe Edinburgh have announced today that they will reopen to the public on Wednesday 15 July with a new ‘Safe + Sound’ programme which implements safety precautions such as a new non-intrusive thermal temperature screening which must be taken before entering the restaurant.

In line with the latest Scottish Government regulations, Hard Rock Cafe Edinburgh will reopen so that diners and groups of up to two households can enjoy their menu which was recently revamped in last year.

Guests can book in advance via the Hard Rock Cafe website and those who are seeking a spontaneous dining experience whilst out in the city, can visit the restaurant where Hard Rock Cafe Edinburgh will book them in dependent on capacity.

To help keep guests and team members safe, Hard Rock Cafe Edinburgh will implement ‘Safe + Sound’ its new reopening programme featuring guidelines developed in collaboration with leading worldwide health and sanitisation partners, including Ecosure and NSF International, formerly known as the National Sanitation Foundation.

The internal programme is designed to complement and fully support the latest local and national government guidance, as well as incorporating Hard Rock Cafe’s additional safety precautions.

As part of the new protocol for example, all guests and team members will be required to pass a non-intrusive thermal temperature screening process before entering each Hard Rock Cafe location.

Nick Chiverton, General Manager at Hard Rock Cafe Edinburgh, said: “We are delighted to reopen the doors to our customers next week. Our motto at Hard Rock Cafe is ‘Love All, Serve All’ and this is at the heart of guest experience and their safety.

“Customers can expect a very warm – but of course socially distanced – welcome back. It’s been a difficult few months for everyone and Hard Rock Cafe even celebrated its 49th birthday behind closed doors during lockdown but we are excited to get back to what we do best, and bring a smile to the faces of our guests.”

In addition to the handheld temperature device, the programme will also incorporate elements of local government guidelines that are in line with the latest Scottish Government regulations including a dedicated ‘Clean Team’ in-restaurant, focusing on regularly sanitising all high-touch areas, including restrooms, tables, seating, menus and door handles, full sanitisation of the location each night, extensive employee training on COVID-19 precautionary measures, hand sanitation stations for guests and team members throughout the restaurants, mandatory facial covering/masks and gloves for all team members, menus (where allowed) utilising the latest in antibacterial coating, as well as contactless menu options, reduced capacity to factor in 2m social distancing rule, people flow with floor signage, as well as staff management of queues around entry and exit points and retail returns in the Rock Shops will be kept for 72 hours in a safe place off the shop floor

Stephen K. Judge, President of Cafe Operations for Hard Rock International, said: “The health and safety of guests, team members and their families is, and has always been, Hard Rock’s highest priority. Over the past few months, Hard Rock Cafe worked tirelessly with our partners at Ecosure and NSF International, as well as with local, state, federal and global public health agencies to develop the ‘Safe + Sound’ programme. As we continue to navigate this new way of life, we are committed to providing a safe and healthy dining environment for our guests and team members.”