A Bangladeshi restaurant has entered TripAdvisor’s Hall of Fame after receiving a Certificate of Excellence for the fifth consecutive year.
The accolade awarded to Dalkeith-based Itihaas celebrates excellence in hospitality and is given to establishments that consistently achieve positive traveller reviews on the TripAdvisor website.
Winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
Matin Khan, director at Itihaas, said: “Being awarded the TripAdvisor Certificate of Excellence five years in a row and inducted into the Hall of Fame is a huge achievement for the entire team at Itihaas. We would like to thank all of our past guests who took their time to write a review on Trip Advisor for Itihaas.
“Receiving a recognition and seal of approval based on customer reviews, is the best type of award. The TripAdvisor Certificate of Excellence is an outstanding vote of confidence to our cuisine and service and our continued commitment to excellence.”
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site.
To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“Winning the TripAdvisor Certificate of Excellence for five consecutive years is a remarkable feat,” said Marc Charron President, TripAdvisor for Business.
Mr Khan received further good news when Midlothian Licensing Board granted him permission to create an outside drinking area at 33 Polton Street, Bonnyrigg, where he intends to turn the function suite of The Chase pub into an Indian restaurant.