Newtongrange museum gets five star recognition

Staff at the National Mining Museum
Staff at the National Mining Museum

Staff at National Mining Museum Scotland celebrated a remarkable nine-in-a-row triumph in the Scottish tourism industry’s awards for excellence.

The museum, based at the former Lady Victoria Colliery in Newtongrange has been awarded the Visit Scotland Five Star Excellence Award for the ninth time running.

This is the highest award granted to any tourism business by Visit Scotland Quality Assurance Grading Scheme and follows hard on the heels of the museum winning the Association of Scottish Visitor Attractions’ “Best Visitor Experience Award” in November.

Rowan Brown, Director of the Museum said: “We are delighted to have achieved our five stars and to have won the Best Visitor Experience Award for the second time in this, our 30th year. It is a real credit to our staff and volunteers and the commitment of our community, whose loyalty is the inspiration we thrive on.”

Manuela Calchini, Regional Director for VisitScotland, said; “National Mining Museum Scotland continues to invest heavily in maintaining and indeed raising quality standards and this investment is clear to see in 2014. Not only does the museum provide an exciting and engaging experience for visitors of all ages, the staff also demonstrate excellent levels of customer care, ensuring five star standards are met.”