We’re all not going on a summer holiday, thanks - Fiona Duff

Ryanair response to cancelled flights adds to holiday makers misery

Usually I try to be a bit positive here – I try to distract with a bit of cheer and nonsense, but frankly I am just getting a bit hacked off by the whole thing. And I know I am not the only one.

I know it is being seen that Scotland has done ‘well’ – the cases have gone down, although just check out the per capita response if you really want to see the statistics because they ain’t that good.

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We could have had face masks enforced in shops and public transport from end of March and even now no-one bothers. And as for airports with no testing for incomers – that’s just a bloody disgrace.

However, it’s the outgoing travellers about which I am having a rant today. I had trips to Budapest and Italy booked for May and June. Obviously they were cancelled and when I got the email from Ryanair asking if I wanted a credit or refund I requested the latter.

Needless to say, as I am sure many of you have done the same, since summer holidays have gone asunder for many of us.

I then received another email from one of Mr O’Leary’s minions (as I am sure he sees them). It explained that staffing was down, requests were up and if I took credits I could use them for next 12 months and anything left over would be refunded at that point.

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Well, I know we’re all in dire straits - even a company with assets of over 12 million euros (they are Dublin-based so Wikipedia only has it in that currency), so I agreed to a credit.

That was in May and here was me thinking that a wee trip to Italy in September would be just the thing. Except that my account shows no credits.

Apparently I have to have received an email from the boys and girls in blue and yellow with which to activate them. Although six weeks later I am still waiting and trying to deal with them could be a full time job.

All I can say is shame on them – they haven’t caused the virus more than anyone transporting people around Europe this spring. But they specialise in making travelling a misery and now have made not travelling a flipping nightmare as well.

Happy holidays everyone (sic)!

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